Why VARs Really Value TECA’s Rapid Rebound

Computers connected to each other and the cloud
If you’re looking for information about technology services, it pays to ask the pros who know. This month, TECA co-founder and CEO/President, Tom Fischer, reveals why Value-Added Resellers are loving TECA’s DRaaS solution, Rapid Rebound.

  • Tell me about Rapid Rebound? What makes it different from other DR services?
  • TECA’s Disaster Recovery as a Service, Rapid Rebound, is a completely integrated DR solution for most every platform. It empowers organizations to get back to business faster after a disaster with replication and hosting of their physical or virtual servers. Rapid Rebound gives businesses the peace of mind that comes from knowing that the core of their business—their data—will not be lost if their server goes down.
  • What are the benefits of becoming a Rapid Rebound reseller?
  • There are so many! First, it offers resellers an added revenue stream with generous annual annuity payments. It also affords resellers the opportunity to add a superior service without additional work for them, because we manage it from our end. Finally, it allows a reseller the chance to expand their menu of services, which in turn, enhances their expertise with their customers. And that means they become their customers’ go-to provider for all their IT needs.
  • How do you assure resellers that they’ll retain their own leads and avoid overlap with other resellers?
  • We make sure our resellers’ customers remain their customers by offering secure lead registration. We keep track of these leads, so if a reseller comes along and wants to sell to a customer already registered to another reseller, we let them know that that customer is already spoken for.
  • Do you work with resellers to present the benefits of Rapid Rebound to their end users?
  • Yes, resellers engage us at varying levels. Some have us present the introduction to the solutions, do the qualifying, go through the discovery phase, and be very involved in the sales process. Others find it more effective to learn from us and present the service to their customer on their own. We’re very open and flexible to whatever a reseller deems most effective to experience success.
  • Anything you’d like to add?
  • If a reseller sees an opportunity with their customers that they’ve been passing on, we encourage them to contact us. We can talk about a relationship in which we provide service to their customers, creating a new revenue stream for them while providing a solution to the end users.

TECA Tips

Considering a partnership with a Value-Added Reseller? Here are a few questions to ask:

  1. What kind of experience do you have with the technology we’re interested in?
  2. What kind of support do you provide if something goes wrong? What about after-hours’ support?
  3. Do you have experience in our industry?
  4. Do you have client testimonials or case studies?
  5. What differentiates you from the competition?

True or False?

  1. The first personal computer, the Kenbak-1, was introduced in 1971 and sold for $2700?
  2. In the 1970s, several engineers at various institutions came up with an idea for linking computers together. They called this forefather to the Internet, “Bob.”
  3. In 1963, Stanford Researcher, Douglas Engelbart, invented the first computer mouse. Initially, he thought of calling it “bug,” but decided “mouse” was better because he loved cheese.

Answers

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